The website www.lavecchiacamiceria.com is owned by MP Camicie, with its registered administrative office at Via Piave, 25 – 21027 Ispra (Varese), tax code PTLMTT83H26L682K and VAT number IT03462560123. Any information, support, requests, or complaints can also be sent to the email address info@lavecchiacamiceria.it or to the phone number +39 3202620670 (Service cost: national rate, according to the user’s phone provider).

This website is dedicated to promoting and selling the products marketed by La Vecchia Camiceria online.

Purchases made on www.lavecchiacamiceria.com are governed by these general sales terms, which may be modified at any time by La Vecchia Camiceria, with effect from their publication on the website. Sending an order by the Customer constitutes acceptance of the terms of sale published on the site at that moment.

La Vecchia Camiceria complies with the regulations concerning distance contracts, as provided for in Articles 50 and following of Legislative Decree no. 206 of 6 September 2005, as well as the regulations on electronic commerce provided for in Legislative Decree no. 70 of 9 April 2003. These general conditions should be considered an integral and substantial part of the contract.

La Vecchia Camiceria invites the Customer to carefully read the terms below and to print and/or save them on another durable medium accessible to them.

1) Definitions

1.1 The term "online sales contract" refers to the purchase agreement concerning movable tangible goods marketed by La Vecchia Camiceria, concluded between the company and the consumer, within the framework of a distance selling system using telematic tools organized by La Vecchia Camiceria.

1.2 The term "Customer" refers to the consumer, a natural person, who makes the purchase referred to in this contract for purposes not related to any commercial or professional activity they may carry out.

2) Subject of the contract

2.1 Under this contract, La Vecchia Camiceria sells and the Customer purchases remotely, using telematic tools, the tangible movable goods listed and offered for sale on the website www.lavecchiacamiceria.com.

2.2 The products described above are shown and described in the relevant product information sheets on the website www.lavecchiacamiceria.com. The accompanying image of a product may not perfectly represent its characteristics and may differ in color, size, and any included accessories.

2.3 These general sales terms do not govern the provision of services or the sale of products by third parties that may be linked to the site www.lavecchiacamiceria.com via banners or other hypertext links. La Vecchia Camiceria cannot be held responsible for the provision of services promised by third parties or for the execution of e-commerce transactions between La Vecchia Camiceria’s customers and third parties.

2.4 La Vecchia Camiceria reserves the right not to process orders received from users who do not qualify as "Customers" or any orders that do not comply with La Vecchia Camiceria’s commercial policy.

3) Contract formation and conclusion

3.1 The contract between La Vecchia Camiceria and the Customer is concluded through the Internet by accessing the website www.lavecchiacamiceria.com, where the Customer follows the indicated procedures to formally submit a purchase proposal for the goods listed in Articles 2.1 and 2.2.

3.2 The purchase contract is concluded by completing the following procedure, available only in Italian, which can always be corrected, modified, or canceled until the order is submitted:

• By accessing the website www.lavecchiacamiceria.com, the Customer, after registering to purchase, must add the desired products to the cart, complete all subsequent pages by following the instructions, and electronically transmit to La Vecchia Camiceria the page with all personal data and the purchase order.

• The order page contains a link to these general sales terms and also contains the main characteristics of each product ordered and the corresponding price (including VAT), the payment method chosen for the purchase, the delivery conditions for the products, delivery and shipping costs, and references to the general terms and conditions for returning products purchased online.

• Before submitting the order, the Customer will be asked to identify and correct any errors made while filling in the fields and to carefully read the general sales terms, print a copy using the print option, and save or request a copy for personal use.

• An order is considered sent when La Vecchia Camiceria receives the order electronically and the order details have been preliminarily verified as correct.

3.3 The order sent by the Customer will be binding for La Vecchia Camiceria only if the entire order process has been completed correctly and regularly without error messages from the website, and after La Vecchia Camiceria sends the Customer an order confirmation email. The email will contain the Customer's details and order summary, the applicable general and specific terms, the purchased goods’ price, the selected payment method, shipping costs, applicable taxes and fees, the right of withdrawal, and the delivery address for the goods. The Customer must verify the accuracy of the information and promptly communicate any corrections to La Vecchia Camiceria using the contact information provided.

3.4 By placing an order, the Customer declares they have read all the information provided during the purchase process and fully accept these general sales terms. By submitting the order, the Customer explicitly acknowledges that this implies the obligation to pay the price and other amounts due under these general sales terms.

The contract is not considered perfected and effective between the parties if the above is not met.

3.5 La Vecchia Camiceria may not process the order if there are insufficient payment guarantees, if the orders are incomplete or incorrect, or if the products are no longer available. In such cases, the Customer will be informed by email that the contract has not been executed and that La Vecchia Camiceria has not confirmed the purchase order, specifying the reasons.

3.6 The contract concluded between La Vecchia Camiceria and the Customer is deemed concluded with the acceptance, even partial, of the order by La Vecchia Camiceria. This acceptance is considered implicit unless otherwise communicated in any way to the Customer.

3.7 Pursuant to Article 12 of Legislative Decree 70/2003, La Vecchia Camiceria informs the Customer that every submitted order is stored in digital or paper form at its registered office, according to confidentiality and security criteria. The Customer may request a copy from La Vecchia Camiceria at any time.

4) Payment Methods

4.1 Each payment by the Customer may only be made using one of the methods indicated on the website www.lavecchiacamiceria.com. The following credit cards from major international circuits, as well as prepaid and rechargeable cards issued by banking institutions in Italy, are accepted:

Postepay, Visa, Maestro, MasterCard, American Express, Discover, Aura

4.2

For payments made via PayPal, the actual charge of the order amount will only occur when the order is complete and ready for shipment. If the unavailability of a product is detected after the order has been placed and the amount has been reserved on the card, La Vecchia Camiceria will take the necessary steps with the payment operator to cancel the transaction related to the unavailable goods.

4.3

All orders are subject to verification for authenticity directly by the respective issuing institutions of the credit card before being processed, in order to protect the customer. If, for any reason, the amount cannot be charged, the sales process will be automatically canceled, and the sale will be terminated under Article 1456 of the Italian Civil Code. The Customer will be informed via email.

4.4

Payment-related communications and data provided by the Customer at the time of payment are carried out on secure lines with all guarantees ensured by the security protocols used by the payment circuits.

5) Prices

5.1

The sales prices displayed on the website www.lavecchiacamiceria.com include VAT and apply only to products sold online. The price applied will be the one in effect at the time of the order and indicated in the order confirmation email, regardless of any subsequent price increases or decreases, including promotions.

5.2

Shipping costs within Italy are free (above a certain order amount). For foreign countries, the cost will be calculated based on the location.

5.3

Issuing an invoice is not mandatory unless requested by the Customer no later than at the time of the transaction, as indicated in Article 22 of Presidential Decree 633 of 10/26/1972. By placing an order with La Vecchia Camiceria, the Customer agrees to receive the invoice/receipt in electronic format. The Customer may request a paper invoice/receipt by explicitly contacting La Vecchia Camiceria. Once an invoice has been issued, no changes can be made to the data provided.

6) Product Availability

6.1

Product availability refers to the moment the Customer views the product pages; however, it should be considered purely indicative since multiple users may be browsing the website simultaneously, and products may be sold to others before order confirmation. La Vecchia Camiceria cannot be held responsible if one or more products become unavailable.

6.2

La Vecchia Camiceria is not liable for the temporary or permanent unavailability of one or more products. The website highlights cases where purchasing limitations apply to certain products. In the event of temporary unavailability, La Vecchia Camiceria commits to not charging the Customer for unavailable products. If an order has been placed and payment has already been made for items that are no longer available, La Vecchia Camiceria will fully refund the Customer.

6.3

Even after La Vecchia Camiceria sends the order confirmation email, partial or total unavailability of the goods may occur. In such cases, the Customer will be informed promptly in writing or via email and may choose to accept only the available products (receiving a refund for the unavailable ones) or request the cancellation of the order with a full refund.

6.4

In the case described above, the Customer may choose, at the time of placing the order, to accept a replacement supply of equal value.

7) Delivery Methods

7.1

La Vecchia Camiceria will deliver the selected and purchased products via express courier to the address provided by the Customer at the time of order placement, as confirmed in the order summary email.

7.2

Orders are processed as soon as they are received. La Vecchia Camiceria aims to deliver products as quickly as possible and, in any case, within 30 days of the contract conclusion.

7.3

The total shipping cost will be visible before confirming the purchase.

7.4

Shipped goods are checked and handed over to the courier in perfect condition. La Vecchia Camiceria is not responsible for any delays or damages caused by the courier.

7.5

The ordered goods depend solely on the Customer's intent. If the goods are refused upon delivery, La Vecchia Camiceria will charge the Customer for both the outbound and return shipping costs.

8) Liability

8.1

La Vecchia Camiceria assumes no responsibility for service disruptions due to force majeure or unforeseen events, including Internet service failures, that prevent order fulfillment within the contractually agreed timeframe.

8.2

La Vecchia Camiceria is not liable for damages, losses, or costs incurred by the Customer due to non-performance of the contract unless due to La Vecchia Camiceria’s fault or negligence. The Customer is entitled only to a full refund of the paid price and any additional charges incurred.

8.3

La Vecchia Camiceria is not responsible for any inaccuracies or erroneous data on the website if they were provided by third parties.

8.4

La Vecchia Camiceria is not responsible for fraudulent or unlawful use of credit cards, checks, or other payment methods by third parties during purchases, provided it has adopted all standard security measures.

9) Right of Withdrawal

9.1

The Customer has the right to withdraw from the contract within 14 days without any penalty by filling out the designated return form.

9.2

To exercise the right of withdrawal, the Customer must inform La Vecchia Camiceria in writing (by mail or email). After submitting the request, La Vecchia Camiceria will contact the Customer to process the return.

9.3

If the Customer exercises the right of withdrawal, La Vecchia Camiceria will refund all payments within 14 days of receiving the returned goods. The refund will be made using the same payment method used for the original transaction.

9.4

Returned items must be undamaged, unworn, and with the original control seal intact. If the item is damaged or altered, the return and refund will be denied.

10) PrivacyThe data controller is La Vecchia Camiceria, headquartered at Via Piave, 25 – 21070 Ispra (Varese), Italy. The Customer’s personal data will be used to process orders and provide support, in compliance with the Privacy Policy.

11) Entire Agreement

11.1

These Terms and Conditions of Sale represent the entire agreement between the parties.

11.2

If any provision is deemed invalid or unenforceable, the remaining clauses will continue to be fully effective.

12) Governing Law & Jurisdiction

12.1

These terms are governed by Italian law.

12.2

Any disputes will be resolved in the court of the Customer’s place of residence.

13) Final Clause

This contract supersedes all prior agreements, understandings, or negotiations, whether written or verbal.

Contact Information

📍 Address: Via Piave, 25 – 21027 Ispra (Varese), Italy
📞 Phone: +39 320 2620670
📧 Email: info@lavecchiacamiceria.it

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